You set up in Business to Make More Profit from Contracting – How’s that going for you?
You’ve done the apprenticeship, been on the tools, learnt how to fix, repair, install and service the equipment and after a few years at different companies and lessons learnt, you’ve decided to go it alone and build your own empire.
That’s great, but you feel nervous, excited and worried about going it alone. You’ve got some contacts, they’ve given you some work and you have done a good job. You get a bit more and things are looking good. You get a workshop/office and someone to do the books and admin. Things are looking up.
But inevitably you fall into the trap of spinning lots of plates at the same time. You are the only one fixing, installing, repairing, ordering materials, keeping the customer happy, finishing the work on time, remembering what you did, who for, how much to charge, Invoicing, paying the bills etc. etc. in fact it gets worse the more work you get.
To keep your customers happy you get asked to do jobs further and further away- which makes the day longer and gives you less time at home with the family and less time to do all those mundane tasks – none of which were ever taught you.
You Need Field Service Software
Running and Managing Customer orders whether Installation, Repair or Service for different customers can be a challenge, and the busier it gets the worse the more organising it takes.
I’m sure you don’t need reminding what they are, but here are just some that come to mind.
- You have to make sure you price things properly from the outset.
- Sending Estimates/Quotes to Customers on time.
- Chasing up outstanding quotes.
- Buying materials from the best suppliers at the best price.
- Organising any specialist sub-contractors and agreeing fixed costs up-front.
- Organising your own labour making sure they are all available when you need them.
- Placing orders on suppliers to ensure materials arrive on time.
- Managing multiple customers, multiple sites, multiple assets, different pieces of equipment.
- Invoicing after completion of the work – ensuring your costs are fully covered.
- Getting Paid.
So taking all the above into account, what is the best way to make more profit from contracting?
Probably the best place to start is to maximise profits is by getting the best Service management Software that you can afford.
Why am I writing about this? because traditionally most people who set-up their own contracting Business make reminder notes manually or on Documents or Spreadsheets – even on a whiteboard somewhere to try to organise themselves better.
Normally I would be expected to write about Sales & Marketing, but getting new Business isn’t always the most important thing to write about. In fact, once you have all the basics in place from your project management software then by default you will be better organised, and you will realise that you will make more profit from contracting in a straightforward organised way.
Doing regular work for current customers and keeping them happy is often the best way to get new work, as they will trust in your abilities to look after them.
So which are the best Field Service Management software systems available in the UK?
In our Opinion, there are only really 2 Contenders – Simpro and Joblogic. So lets take a look at each one to see the differences